Returns & Exchanges
At ALDO, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unworn merchandise within 60 days of purchase for a full refund or exchange.
Start Your Return
Log in to your ALDO account or use our guest order tracker to initiate a return and generate your prepaid shipping label.
Pack Your Items
Place the unworn items in their original packaging, ensuring all tags are attached and the original invoice is included inside the box.
Ship It Back
Affix the prepaid return label to your package and drop it off at any authorized shipping carrier location or schedule a pickup.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing